Privacy Policy

This Privacy Policy ("Policy") describes how Telegram88 ("telegram88", "we", "us", "our"), the operator of the online gaming platform at https://telegram88.cam ("Platform"), collects, processes, stores, and protects the personal data of individuals who register as players, browse the Platform, or otherwise interact with our services.

We are committed to handling your personal information responsibly and in full compliance with internationally recognised data protection principles. This Policy applies to all players and users of the Platform, including registered account holders and unregistered visitors. By using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.

For the purposes of this Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person, including name, identification number, location data, email address, device identifiers, and financial account details.
• "Processing" means any operation performed on personal data, including collection, recording, organisation, storage, alteration, retrieval, use, disclosure, transmission, erasure, or destruction.
• "Data Controller" means Telegram88 — the entity that determines the purposes and means of processing personal data.
• "Data Processor" means any third party that processes personal data on behalf of Telegram88 under a data processing agreement, such as payment processors and KYC service providers.
• "Consent" means freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their personal data.
• "KYC" means Know Your Customer — the mandatory identity verification process required under our licensing obligations and anti-money laundering compliance framework.
• "Cookies" means small text files placed on your device by the Platform to store session information, user preferences, and analytical data.

Telegram88 collects personal data across multiple categories depending on the nature of your interaction with the Platform. The categories of data we collect are as follows:

Personal data is collected through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey or promotion.
• Automatically — when you access the Platform, through cookies, log files, session tracking, and analytics tools embedded in our Platform infrastructure.
• From third-party service providers — identity verification agencies, payment processors (including Malaysian e-wallet operators such as Touch 'n Go eWallet, Boost, and GrabPay, as well as bank gateway providers facilitating DuitNow and FPX transactions), and fraud detection services. Any third party sharing data with us does so under contractual obligations consistent with this Policy.
• From publicly available sources — for fraud prevention and compliance screening purposes, we may cross-reference data against publicly available sanction lists and politically exposed persons (PEP) databases.

Telegram88 processes your personal data for the following specific and lawful purposes:

Telegram88 relies on the following legal bases for the processing of personal data, consistent with internationally recognised data protection frameworks:

• Contractual necessity: Processing required to fulfil the player agreement, including account creation, transaction processing, and delivery of gaming services.
• Legal obligation: Processing required to comply with AML regulations, KYC obligations, tax reporting requirements, and other applicable legal mandates under our international gaming license.
• Legitimate interests: Processing for fraud prevention, platform security, service improvement, and responsible gambling monitoring, where such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for optional communications, marketing preferences, and non-essential cookies, where we have obtained your explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Telegram88 does not sell, rent, or commercially trade your personal data with any third party. We share personal data with external parties only in the following limited circumstances:

As an internationally operated platform, Telegram88 may transfer personal data to servers and service providers located outside of Malaysia. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, including data processing agreements incorporating standard contractual clauses, or transfers to jurisdictions recognised as providing an adequate level of data protection.

Players located in Malaysia acknowledge that their personal data may be processed on servers located in countries outside Malaysia as part of the normal operation of an internationally licensed gaming platform. By using the Platform, you consent to such transfers subject to the safeguards described in this Policy.

Telegram88 retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:

• Account and KYC data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in accordance with AML compliance obligations.
• Transaction and betting records: Retained for a minimum of five (5) years from the date of the relevant transaction, consistent with regulatory record-keeping requirements.
• Communications records: Retained for three (3) years from the date of the communication, or longer where relevant to an ongoing dispute or legal matter.
• Technical and device data: Retained for up to twelve (12) months from collection unless required for an ongoing fraud or security investigation.
• Marketing preferences and consent records: Retained for the duration of the consent period plus two (2) years for record-keeping purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

The Platform uses cookies and similar tracking technologies to deliver and improve the gaming experience. We categorise our cookie usage as follows:

• Essential cookies: Required for the Platform to function. These include session authentication cookies, load-balancing cookies, and security tokens. These cookies cannot be disabled without disrupting Platform functionality.
• Functional cookies: Store user preferences such as language settings, display preferences, and previously viewed game categories to personalise the experience on return visits.
• Analytical cookies: Used to understand how players navigate the Platform, which features are most used, and where technical errors occur. This data is aggregated and anonymised where possible.
• Security and fraud detection cookies: Help identify and prevent fraudulent account access, bonus abuse patterns, and bot activity.

Telegram88 does not deploy third-party advertising or behavioural profiling cookies. You can manage cookie preferences through your browser settings, though disabling essential cookies may impact Platform functionality.

Telegram88 implements robust technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes:

• End-to-end 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial information.
• Multi-factor authentication (MFA) options for player accounts to prevent unauthorised login.
• Role-based access control ensuring that internal staff access personal data only to the extent required for their specific operational role.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent security specialists.
• Incident response procedures with defined timelines for breach notification in the event of a significant data security incident.

To exercise any of the data rights described in this Policy — including access, rectification, erasure, restriction, portability, or objection — please submit a written request to our support team. We will acknowledge your request within five (5) business days and respond substantively within thirty (30) calendar days of receipt.

For identity verification purposes, we may require you to provide proof of identity before processing a data rights request. This is to prevent unauthorised access to your personal information by third parties.

Where a request is complex or voluminous, we reserve the right to extend the response period by a further thirty (30) days, with prior written notice to you.

The Platform is strictly intended for individuals aged 21 years and above. Telegram88 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

Parents and guardians who believe that a minor may have registered on the Platform are encouraged to contact our support team immediately. Telegram88 cooperates fully with parental requests relating to the protection of minors' personal data.

Telegram88 reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated by a prominent notice on the Platform and, where practicable, by email notification to registered account holders. The revised Policy will take effect from the date indicated in the "Last Updated" field at the top of this document.

Continued use of the Platform following the effective date of a revised Policy constitutes acceptance of the updated terms. Players who do not accept the revised Privacy Policy should discontinue use and may request account closure in accordance with our Terms and Conditions.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the Telegram88 Data Protection team through the following channel: